Show All Answers

1. Are there health risks associated with using automatic meter readers?

Lakehaven Water and Sewer District is moving to automatic meter readers that use wireless technology.  If you are interested in learning more about radio frequency (RF) signals around your home, visit  Article from the  World Health Organization(WHO).

2. Where can I download Water Quality Reports?

• Archived Water Quality Reports also known as Consumer Confidence Reports, can be downloaded from the archive center located here.
• Download current year's report  here.
• Read more general information about Water Quality here.

3. Does Lakehaven Water and Sewer District have a plan for future growth?

Read through our executive summaries from the District's 2008 Comprehensive Water System Plan and 2009 Comprehensive Wastewater System Plan to find our future growth plans. Read More...

4. How do I shut off the water service to my house?

Learn about proper care for water shut off valves and how to turn them off in an emergency. Shut Off Valves

5. How do I check to see if I have a water leak?

Find different ways you can determine if you have a leak. How to Check for Leaks

6. Why is FOG (Fats, Oils, and Greases) bad and how can I minimize the problems it creates?

FOG clogs the plumbing in your home and in the city and is expensive to fix. You can minimize this problem by disposing of your fats, oils, and grease in a solid container and placing it in the trash once it is cool. FOG (Fats, Oils and Greases)

7. What is "Main Cleaning" and how often does Lakehaven perform it?

Main cleaning is a maintenance program to remove excessive build up of materials inside our water mains. Main cleaning is done by a High Velocity flushing of fire hydrants or by sticking an over-sized foam cube in the main and scrubbing the pipe. It is done once every 5 years.

8. How do I locate utility services before I accidentally dig them up?

At least two (2) business days before any digging, you must request that underground utilities be located and marked by calling 811. Additional information can be found at The Utility Notification Center. Utilities Underground Location Center website.

9. How do I report a water or sewer main break?

If you observe what you feel is a water or sewer main break please call District offices at 253-941-1516 immediately. During business hours an operator will direct you to the proper response staff. After hours callers need simply follow the instructions on the phone and response staff will be paged automatically.

10. Does Lakehaven Water and Sewer District perform repairs to my plumbing?

Lakehaven Water and Sewer District does not perform plumbing repairs. Please consult  a plumber.  

There are a number of online sources you can use to find listings of local plumbers.  We do not endorse any listed here but some online business search providers are 411.com,  yellowpages.com,  yellowbook.com,  dexknows.com. For more sophisticated projects try HomeAdvisor.com or Thumbtack.com or simply search on the term to fit your need (e.g. "find plumbers in Federal Way, WA") in your preferred search engine.

11. Who should I report a sewer backup, overflow or smell to?

During regular business hours (M-F, 8A-4:30P) call 253-941-1516 and the receptionist will take your information.

After business hours call 253-941-1516 and listen for instructions.