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The dropbox is located South of the Lakehaven entrance sign.
REGULAR BUSINESS HOURS: Monday - Friday
| Customer Service | Development Engineering |
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| Office Hours: | 8AM to 4 PM | 8AM to 3:30 PM EXCEPT Thursday: 8AM to 2PM |
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| Location: | Headquarters Building A (Customer Service (on the right inside) | Headquarters Building A - Development Engineering (on the left inside)
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| (Federal Way) | 31627A 1st Ave S | 31627S 1st Ave |
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| Phone: | 253-941-1516 | 253-945-1581 |
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| Email: | Email | Email |
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| Beginning July 15, 2022 Customer Service and Billing staff will be in a staff meeting the 3rd Friday of each month from 7:30 AM to 8:30 AM. On the third Friday of the month the office hours and phone hours will be 8:30 AM to 4:00 PM (instead of 8 AM to 4 PM). |
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EMERGENCY
Call 253-941-1516 to report a water or sewer emergencies after hours (weekday evenings and weekends). |
Contact Us to find other resources:
- Other Departments and Staff
- Business closures
- Lakehaven Building Addresses
